Restaurants
Take reservations, answer hours/menu questions, and route delivery orders.
A Kalem agent handles reservations, table-availability questions, and special-event bookings 24/7. Integrates with reservation platforms via webhooks; routes large-party or VIP requests to a human.
Pain points we solve
- Phone rings during dinner service when staff are busiest.
- Lost reservations from missed calls.
- Repetitive "what time do you open?" calls.
Sample call
Caller asks for a 7pm Friday reservation for 4. Agent checks availability, confirms, takes a name and phone number, sends an SMS confirmation, and offers to add a special note for an anniversary.
ROI
Recover 10–20 reservations/week previously lost to unanswered calls. At $80 average ticket, that's $3,000–6,000/month in recovered revenue per location.